Thursday, February 19, 2009

Trouble with replacement PV-124T tape library

Last week my LTO3 cleaning tape got stuck in my Dell Power Vault 124T tape library. It was under service agreement (4 hour) - This is really incredible, how they can have a whole new library to my office in 4 hours. I swapped out the devices in my server rack. Unloaded the tapes from my old magazine and reloaded them into the new one. I then attempted to use my CA arcserve brightstor application. The Library is attached to my server (not via san) and the drive in the library showed up and was online but the library and the tapes were offline, "device offline". I tried stopping and starting services, rebooting library, rebooting server,etc. Nothing worked. I finally found this blog : http://www.tek-tips.com/viewthread.cfm?qid=628366&page=8 and this resolved my issue - in essence, stop tape service, delete tape Engine registry key - HKLM, Software, Computer Associates, Brightstor ARCserve Backup, Base, Tape Engine - and subkeys.

Then run Device Configuration selecting appropriate options. All is working now.

Friday, February 13, 2009

Updates Broke My MOSS

Yesterday, several of my servers recieved the set of Windows updates that included an IE 7 update and .net update. well...

As stated in my technet forum post. "My Sharepoint portal is having some issues this morning. As an example of what I am seeing. The SharePoint Central administration Home page normally has a list of Administrator tasks. But today the title is there "Administrator Tasks" but under that instead of the list is "". Most of my portal pages render, some with similar RENDER FAILED notices and some are just an error page "an unexpected error has occurred".As there were updates for .net in the Tuesday MS Updates (which were installed on my servers yesterday afternoon) I suspect this has broken something. I can probably roll back my Portal server to before the updates, but would rather fix the issue as the updates still need to be applied.Thanks in advance for any ideas on how to trouble shoot / resolve this issue. "

After googleing and searching for any indication in my logs, I started to worry that it was actually the SQL 2005 sp2 GDR 3077 update that was causing the trouble.

Since my MOSS front end is a VM and since I am trialing Visioncore's vRanger I restored back before the MS updates were downloaded to the server. Brought the VM back online and no more issue.

Now the question is which update caused the trouble. I will try apply the updates one at a time and will be prepared to jump back to this proven backup.

Tuesday, February 10, 2009

Another Cert issue

Issue on Technet Forum

I run an internal Windows CA for my web, server, computer, and user certificates. My root certificate was about to expire, so I renewed it and then proceeded to renew all of my SSL certificates. (as this is a windows 2003 domain and the CA is on a Domain server, the root CA was installed on all the servers and computers as they logged on). All of my webservers updated without issue, with the exception of my Sharepoint server. When I would attempt to renew the certificate it would Fail to install stating that a certificate existed? Also, if I removed the certificate and created a new certificate, it would create the certificate, (which I could see using the mmc certificate snapin), but it would not "install" it for the website. If I then went back into the wizard and selected the certificate it would install, I could view the certificate, but the https url would not render the site.

It turns out that my permissions on my machine key folder on my sharepoint server were incorrect. System had not rights and Everyone had rights to the folder but not the items within the folder. After changing the rights to match the default per kb 278381 , I could select a certificate and install it such that https url rendered my website. I still have an issue in that if I renew the certificate it does not install the newly created certificate, or rather it installs it in the computers certificate store but the website still holds the old certificate, i can then change certificates for the newly created one and the website begins working with the new certificate.

If anyone has any ideas on how to resolve the last part of this issue, let me know.

Monday, February 9, 2009

Giving Advice

Yikes, my Father in-law was looking for an external hard drive for backing up his Windows xp computer, so I pointed him to the USB external drives in the paper and steered him away from the smaller drives. He selected a Seagate Free Agent, which I said should be good. Now, I am back half way across the country and he is seeing two things - 100% CPU usage 90% is from a FreeAgentService and there does not seem to be any new files backed up even though it is scheduled to run weekly.

So, I did a quick search and see some posts about the Autobackup taking up too much CPU, so it might be the same thing. I kick myself for not setting up a remote desktop VNC or the like while I was there over the holidays. In fact I need to do that on all of my relatives computers - It would be a lot less frustrating to be able to hop on to their desktops and make sure all was well. - Maybe next year -.

I might see if I can get on a windows remote assist with him - see if I can figure it out that way.